Customer research and interviews

The most important opinions, are your customers’

Understand your customers better to drive real growth.

At Wrkshop, we believe growth starts with a deep understanding of your customers. Our Customer Research & Interviews service uncovers the insights you need to refine your offerings and target the right opportunities. We conduct in-depth interviews with your customers, prospects, and key stakeholders to uncover what drives their decision-making, needs, and pain points.

With this information, we help you fine-tune your messaging, product positioning, and sales approach—ensuring that your business speaks directly to what your customers want. This service is designed to provide actionable insights that empower you to make smarter, data-backed decisions that fuel growth.

  • Actionable insights: Real feedback from your target audience to shape your strategy and offerings.

  • Targeted improvements: Use the findings to refine your sales messaging, marketing, and product development.

  • Deep customer understanding: Uncover key customer motivations, needs, and behaviors to better align your approach.

  • Data-backed decisions: Make informed choices with real customer insights driving your strategies.

Wrkshop is a trusted growth partner

What they're saying about us

Working with Luke and the Wrkshop team will be a game-changer for any business. Luke's hands-on approach and commitment to driving real results is exactly what a growth team needs. Luke is a pleasure to work with and knows what he's talking about.

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James Sanders
CEO of Scoot Education

Wrkshop brings a level of expertise and accountability that’s rare to find. Luke's growth strategies are not only besoke for each client's needs but are also backed by real action. Luke and his team will be one of your few partners who truly take ownership of the outcomes.

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Rez Ntoumos
Principal at NAB

Luke and the team at Wrkshop don't just offer advice - they invest in implementing the strategies and systems needed to grow your business. Their performance-driven mindset and dedication to scaling revenue set them apart from almost every other agency out there.

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Steve Sammartino
Co-Founder of Macro3D

Luke and his team go beyond traditional consulting - they take full responsibility for implementing the strategies, systems and processes that will grow your business. The focus on data-driven decision making and hands-on guidance will drive the revenue and profit growth you need.

Scott Kilmartin Yellow Background Round

Scott Kilmartin
Founder of RIVETING

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